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Administration FAQs

How do we get usage statistics from our Administration section?

A number of usage reports are available to Local Administrators. These are summarised in the Administration section, under 'Reports', and are documented in more detail here.

In summary,

1. Log in to FSTA Direct with your Local Administrator username and password
2. Navigate to the Admin pages by clicking on the Admin link in the dark blue navigation bar in FSTA Direct
3. Click on 'Reports' in the light blue menu bar and select 'View Reports'
4. Set a date range
5. Select the desired report
6. Click on 'View report' or an alternative option, if available.

How do we add new users from our Admin account?

The procedure to follow, starting on the home page of the new FSTA Direct interface is:

1. Log in to FSTA Direct with your Local Administrator username and password
2. Navigate to the Admin pages by clicking on the Admin link in the dark blue navigation bar in FSTA Direct
3. Click on 'Users' in the light blue menu bar
4. Click on 'Create new user'
5. Fill in the fields with the required information, including a username and password; we recommend creating new users as 'Standard users'
6. When you are ready, click on 'Apply'
7. Repeat as required
   

How do we add/remove IP Ranges relating to our FSTA Direct account?

The procedure to follow, starting on the home page of the new FSTA Direct interface is:

1. Log in to FSTA Direct with your Local Administrator username and password
2. Navigate to the Admin pages by clicking on the Admin link in the dark blue navigation bar in FSTA Direct
3. Click on 'My account' in the light blue menu barand select 'My organization'
4. Click on the blue 'IP addresses' heading
5. IP address values can be added or edited
6. Click on 'Add' to add new addresses or 'Apply' when an existing address range is modified.

See also