If I order the full text of an article, how long will it take to be delivered?

Orders are processed during Monday to Friday office hours at IFIS. Delivery time depends on how easy it is to locate the full text. Once we have your acceptance of a quote for delivery, documents are ordered from the British Library (BL) using their Standard delivery service - the turnaround time for this is usually between two and five working days from receipt of order at the BL; Secure Electronic Delivery by email is the normal means of delivery.

How do I locate full FSTA record from my alert emails?

The new version of FSTA Direct generates email alerts with links to a 'single-record view' at FSTA Direct, where a full record view is available to users that receive shorter versions of the emails.

How do I locate the full text of a source article from an FSTA record?

At the end of each record in FSTA Direct a number of buttons are presented that facilitate linking to the full text of source articles. The links displayed will depend on the configuration of your account, but for many will include links to the full text at the publisher's web site. Institutions with automated library systems that use the OpenURL protocol can have their FSTA Direct account configured to link to locally held full text resources.

A document delivery button is available that links to a service provided by IFIS in partnership with the British Library.

A library request button is available that generates a document request which is sent to the account holder's email address.

A web search button generates searches with web search engines that utilize the words in the FSTA record's title.

How much are we charged for the full text of an article?

For the IFIS document delivery service, charges will vary according to the copyright fee charged by the source publisher, to which are added IFIS and British Library delivery charges.

Publisher full text links lead to publisher web sites where separate pay-per-view or subscription charges may apply. These will vary from publisher to publisher. If a journal is known to IFIS as having some sort of Open Access or free text policy (usually after a period of embargo), we will show the link button in green to indicate the potential source of free text.

Patent records in FSTA Direct have links to the free full text as stored at esp@cenet.